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What would you like to do?

  1. Log in to my account
  2. Change my profile picture
  3. Change my fundraising target
  4. Change my page URL
  5. Change the title of my fundraising page
  6. Update my page summary
  7. Add a blog to my page
  8. Add photos to my page
  9. Donate to your own page
  10. Add an offline donation
  11. Make a team page
  12. Join a team

1. Logging in. 

To do this:

  • navigate to fundraise.redcross.com.au.
  • Select ‘LOGIN’ in the top-right corner of the screen
  • Enter the email address and password that you used to register. If you’ve forgotten your password, you can set up a new one by selecting ‘Forgot password’?

2. Changing your profile picture

To do this, you will need to log in and be on your dashboard. 

  • Select the camera icon under the circular image towards the middle of the screen
  • Select Upload File
  • Choose the image you would like to use as your profile picture and select Open
  • You can rotate, zoom and change the focal point of the image at this stage. Once you’re happy with how it looks, select Crop & Save.

Note: if you’re adding a corporate logo, the dimensions of the image must be 400px x 400px for best fit.

 

3. Changing your fundraising target

Starting on your dashboard:

  • scroll down and select Event Page Settings
  • Change the number labelled Fundraising Target
  • Click Update Details to save the new target.

 

4. Changing your page URL

Starting on your dashboard:

  • scroll down and select Event Page Settings
  • Change the field labelled Personal URL
  • Click Update Details to save the new URL.
  • Please note that changing your page URL might break any links to your fundraising page that already exist.

 

5. Changing the title of your fundraising page

If you’d like to change the title of your page:

  • Navigate to My Account on the left-hand menu
  • Under the Update Account tab, enter your preferred page title in Alternate Display Name
  • Scroll to the end of the page and select Save Changes.

 

6. Updating your page summary

  • Navigate to View My Page on the left-hand menu – this will show you the text that people will see when they look at your page.  It’s best to personalise this so that people understand why you’re fundraising.
  • Next to your page summary’s title, select the red pencil icon to edit
  • Change the title and text of your page summary in the respective boxes, and click Save Changes.

 

7. Adding a blog

Starting on your dashboard:

  • Scroll down and select Event Page Settings
  • Scroll down to Update Your Blog and select New Blog Post
  • Add a title, text and an image to fill out the post. When you’re done click Save Changes
  • The blog will now show under Event Page Settings. You can also share it to places like Facebook if you choose.

 

8. Adding photos

Starting on your dashboard:

  • Scroll down and select Event Page Settings
  • Scroll down to Your Gallery and select New Image
  • Select Upload File and choose a photo from your files
  • You can rotate, zoom and change the focal point of the image at this stage. Once you’re happy with how it looks, select Save.

 

9. Donate to your own page

From the dashboard, scroll down and select My Donations

Select Add Offline Donation

Fill in the amount, donor details and payment information

Select Donate to complete the transaction.

 

10. Make an offline donation 

Please contact our team at contactus@redcross.org.au to advise that you’re planning to make a donation via our bank account.  They will give you our bank account details and a reference number to use.

Once the funds have been transferred, the Red Cross team will be able to add the offline donation to your online fundraising page for you. “

11. Making a team page

From the dashboard:

  • navigate to the Create a Team option.
  • Fill in the form that appears, including your team name, fundraising target and whether you want your team to be open for anyone to join.
  • Add an image of your team and an introductory message – this is optional, and you can also do it later.
  • Click Save Changes
  • From your dashboard, you can access a link to share for the other members of your team to join from the My Team menu.
  • Some fundraising events don’t allow you to make a team, so you may not see the option to ‘Create a Team’. 

12. Joining a team

There are two ways to join a team:

  1. Ask the team leader to send you a link to join the team directly
  2. Search for the team name at fundraise.redcross.org.au

If you can’t find the team by searching, it may not be publicly listed by the team leader.